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Ministry Of Health And Prevention

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A single trusted digital identity for all citizens, residents and visitors.
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Frequently Asked Questions (UAE Pass)

How do I register on UAE PASS?

Visit UAE PASS website
https://selfcare.uaepass.ae/
Download the app and continue the registration process on your phone.


Can I register on UAE PASS if I don’t have my passport with me?

Yes.
Download the UAE PASS app and follow the instructions to register as a visitor.
Create account > Accept the terms and conditions > Visitor > Passport > I don’t have a passport > Enter your personal details and get registered.


Can I register on UAE PASS if I am not a UAE resident?

Yes.
You can register as a Visitor on UAE PASS app


Can I provide access to other users to manage my MOHAP account?

Yes.
Once you login with UAE PASS, click the invite option on the header.
Enter their Emirates ID number and send the invite.


I have logged in with UAE PASS but my MOHAP account is not linked. How can I do it?

Click ‘Link account with UAE PASS.’
Enter your MOHAP credentials and link your account.


Will MOHAP disable my account if I don’t link it with UAE PASS?

No, MOHAP will not disable your account.
Once you login with UAE PASS, you will be provided an option to manually link your existing MOHAP accounts.


Can I link my MOHAP corporate account if I login with UAE PASS?

Yes.
Login with UAE PASS
Click ‘Link account with UAE PASS.’
Enter your MoHAP credentials and link your account.


Can I switch between the multiple accounts that I have linked with UAE PASS?

Currently, switching accounts is possible only if you log out and login in again.
You can select your preferred account on each login.


Who can I contact if I’m unable to login to MOHAP account using UAE PASS?

You can send an email to the application support team at mohap.appsupport@mohap.gov.ae